At Zayan Ali Traders, we are committed to providing a smooth, fast, and reliable delivery experience. Please take a moment to read our shipping policy so you know exactly what to expect when shopping with us.
Order Processing
All orders are carefully reviewed and processed within 24 hours of confirmation.
During sales or promotions, processing may take slightly longer due to high order volume.
Once your order is packed and ready, you will receive a confirmation message.
Delivery Time
Standard delivery time is 2 to 3 business days across Pakistan.
Major cities usually receive deliveries faster, while remote areas may take an additional day.
Orders placed on weekends or public holidays will be processed on the next business day.
Packaging & Safety
All products are packed with care to ensure safe delivery.
Fragile items (such as glass perfume bottles or jewellery pieces) are double-packed for extra protection.
We work with trusted courier partners to make sure your package reaches you in perfect condition.
Order Tracking
Once your order has been shipped, you will receive a message or email with tracking details.
You can track your parcel directly through the courier company’s tracking system.
If you face any issue in tracking, our support team will assist you.
Delays & Exceptions
Although we do our best to deliver within 2–3 days, delays may occur due to:
Courier service issues
Weather conditions or natural events
Public holidays or government restrictions
Remote or rural delivery locations
In such cases, we will keep you updated on the status of your order.
Customer Responsibility
Please make sure your shipping address and contact details are correct at the time of placing the order.
Our courier partner will attempt delivery twice. If the delivery is not received, the parcel may be returned to us.
Returns Related to Shipping
If a package is returned to us due to incorrect address or failed delivery attempts, re-shipping charges may apply.
Damaged or missing products must be reported to us within 24 hours of delivery for resolution.
Contact Us
For any questions or concerns regarding shipping, feel free to reach out to us:
Phone: +92 3114045825
Email: zayanalitraders@gmail.com